Senior Customer Experience Program Manager (Program & Platform)
GovernmentJobs
About this role
A Senior Customer Experience Program Manager at a global hearing-care company is responsible for shaping and scaling customer experience initiatives across multiple markets. The role involves managing CX programs, platforms, governance, and data-driven insights to enhance customer interactions and inform leadership decisions.
Skills
About GovernmentJobs
governmentjobs.comGovernmentJobs (GovernmentJobs.com) is an online job-search and recruitment platform focused on public sector employment, listing city, state, federal and other government openings. Job seekers can browse and apply for positions online — from entry-level to executive — and access career support partners like resume review and interview coaching. The platform also provides employers in the public sector tools to post jobs and manage applicant workflows, centralizing government hiring in one searchable marketplace.
Recent company news
Modoc RecordFort Bidwell Indian Community Council is hiring for Grants Manager.
5 days ago
ReutersExclusive: EQT to acquire software provider Neogov for more than $3 billion, sources say
Jul 28, 2025
Yahoo FinanceEQT and CPP Investments to acquire Neogov
Jul 29, 2025
Beaumont EnterpriseFact check: Does Beaumont sell job applicant information to advertisers?
Aug 21, 2025
Staffing Industry AnalystsState and local governments keep up hiring amid fed cuts, jobs website says
Jan 31, 2025
About GovernmentJobs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GovernmentJobs.
Salary
$148k – $198k
per year
More jobs at GovernmentJobs
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