Senior Customer Success Account Manager - US
maki
About this role
A Customer Success Account Manager at Maki is responsible for ensuring the successful adoption of AI solutions by clients, delivering measurable value, and fostering long-term relationships. The role involves collaborating with internal teams, managing customer engagement, and driving growth through strategic account management.
Skills
About maki
makipeople.comMaki is a hiring platform that uses autonomous AI agents to manage the entire recruitment journey. It interviews candidates at scale, helping teams screen applicants quickly while reducing costs. By combining science, AI, and human judgment, Maki aims to predict on-the-job success and improve hiring quality. The platform showcases its impact in scalable, frontline hiring, with case studies such as The Restaurant Group illustrating its approach in hospitality.
About maki
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$140k – $160k
per year