Senior Customer Success Engineer
Catchpoint(29 days ago)
About this role
The Value Engineer at Catchpoint partners with global customers to maximize the value of Catchpoint's observability platform and improve internet resilience. This role focuses on understanding customer goals and aligning product capabilities to drive long-term success and product adoption. The position also serves as a cross-functional liaison, informing product direction and fostering strong customer relationships.
Required Skills
- Onboarding
- Prioritization
- Product Education
- Adoption Analysis
- Relationship Building
- Content Creation
- Travel
- Technical Analysis
- Synthetics
- APM
+12 more
Qualifications
- 6+ Years Experience
- Bachelor's Degree in Engineering
- BCA
- MCA
- BSc
- MSc
About Catchpoint
catchpoint.comCatchpoint Systems provides Internet Performance Monitoring (IPM) software that helps organizations optimize the performance, availability, reliability, and reachability of their digital services from wherever customers and employees are. Its IPM suite combines broad global vantage points with diagnostics and analytics to pinpoint issues across networks, endpoints, and third‑party dependencies. The platform delivers actionable alerts and integrations to speed incident response and improve digital experience. Enterprises and digital teams rely on Catchpoint for comprehensive, enterprise‑grade observability of their online services.
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