Senior Customer Success Engineer
Catchpoint
About this role
The Value Engineer at Catchpoint partners with global customers to maximize the value of Catchpoint's observability platform and improve internet resilience. This role focuses on understanding customer goals and aligning product capabilities to drive long-term success and product adoption. The position also serves as a cross-functional liaison, informing product direction and fostering strong customer relationships.
Skills
Qualifications
About Catchpoint
catchpoint.comCatchpoint Systems provides Internet Performance Monitoring (IPM) software that helps organizations optimize the performance, availability, reliability, and reachability of their digital services from wherever customers and employees are. Its IPM suite combines broad global vantage points with diagnostics and analytics to pinpoint issues across networks, endpoints, and third‑party dependencies. The platform delivers actionable alerts and integrations to speed incident response and improve digital experience. Enterprises and digital teams rely on Catchpoint for comprehensive, enterprise‑grade observability of their online services.
Recent company news
HackerNoonMeet Catchpoint: HackerNoon Company of the Week
Nov 17, 2025
Private Equity InsightsVista boosts LogicMonitor with $250m-plus Catchpoint buy, its largest acquisition to date
Dec 3, 2025
Bloomberg.comVista-Backed LogicMonitor Buys Monitoring Startup Catchpoint
Dec 2, 2025
GovCon WireLogicMonitor Completes Acquisition of Internet Performance Monitoring Company Catchpoint
Dec 3, 2025
Business WireThe Era of Reactive Observability Is Over: LogicMonitor Acquires Catchpoint
Dec 2, 2025
About Catchpoint
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Catchpoint.
Salary
$138k – $185k
per year
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