Customer Success
Standard Metrics
About this role
A Customer Success Manager at Standard Metrics partners with top venture capital firms and startups to ensure they realize value from the platform and maintain long-term relationships. The role serves as a customer advocate within the company, informing product and data priorities and supporting growth through retention and expansion. Standard Metrics is a remote-first, venture-backed company focused on rebuilding investor relations for customers worldwide.
Skills
About Standard Metrics
standardmetrics.ioStandard Metrics is a platform that automates portfolio reporting for venture capital firms and their portfolio companies. It centralizes and standardizes operational and financial metrics into auditable dashboards and reports, reducing manual data collection and improving comparability across companies. Trusted by VC firms worldwide and over 10,000 portfolio companies, Standard Metrics helps streamline investor reporting, benchmarking, and decision-making with repeatable, verifiable metric definitions.
Recent company news
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1 month ago
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About Standard Metrics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Standard Metrics.
Salary
$170k – $190k
per year