Senior Customer Success Manager - Reseller (Bilingual - English/German)
Yext(1 month ago)
About this role
The Senior Customer Success Manager on the Reseller team at Yext partners with reseller customers to maximize platform value and drive long-term adoption. The role serves as a customer advocate across internal teams, provides higher-level technical guidance, and helps influence product direction while supporting retention and growth.
Required Skills
- Customer Success
- Account Management
- Relationship Building
- Adoption Optimization
- Retention Strategy
- Renewals Management
- Upselling
- Cross Sell
- Product Expertise
- Technical Guidance
+6 more
Qualifications
- BA/BS in Sales
- BA/BS in Business
- BA/BS in Marketing
- BA/BS in Computer Science
About Yext
yext.comYext is a digital presence platform that helps multi-location brands manage and deliver accurate business information and content across search engines, maps, directories, and their own websites. Its core offerings include a Knowledge Graph, Listings management, Pages, Reviews, Search/Answers, and tools for content delivery, local listing sync, reputation management, and analytics. Yext centralizes structured business data, syncs it to partner networks, and surfaces AI-driven answers on site search and third-party platforms to boost discovery and customer engagement. Companies choose Yext for its integrations, global scale, developer-friendly APIs, and industry-focused solutions for marketing, support, commerce, and workplace needs.