Senior Customer Success Manager, DACH

Mural(4 days ago)

HybridFull TimeSenior$133,908 - $179,246 (estimated)Revenue

About this role

A Customer Success Manager at Mural manages a portfolio of enterprise accounts in the DACH region, focusing on driving adoption, building relationships, and maximizing value from solutions. The role involves collaboration across teams to ensure customer success and loyalty, with an emphasis on strategic partnership and innovative problem solving.

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Required Skills

Customer Success
Account Management
Relationship Building
Data Analysis
Communication
Stakeholder Management
Consulting
Agile
Design Thinking
SaaS

About Mural

mural.co

Mural is an AI-powered visual collaboration platform designed to enhance teamwork and innovation across organizations. It provides an intuitive workspace where teams can ideate, strategize, and execute projects effectively, leveraging features such as collaborative templates and real-time feedback tools. Mural integrates seamlessly with various tools, enabling users to foster alignment and drive results while working visually with stakeholders. With a strong focus on user experience, Mural empowers teams to optimize workflows and make data-driven decisions.

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