Senior Customer Success Manager I, RMM
Toast(11 days ago)
About this role
Toast is a technology company that supports restaurants and local businesses by providing digital tools to operate, increase sales, and engage customers. The company values innovation, inclusivity, and building a collaborative work environment, leveraging AI and modern workplace practices to deliver value to clients and employees alike.
Required Skills
- Salesforce
- Customer Success
- Account Management
- CRM
- Product Knowledge
- Communication
- Collaboration
- SaaS
- Customer Retention
- Relationship Building
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
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