Senior Customer Success Manager - Reseller (Bilingual - English/German)

Yext(1 month ago)

HybridFull TimeSenior$131,577 - $176,039 (estimated)Customer Success

About this role

The Senior Customer Success Manager for the Reseller team partners with reseller customers to ensure they realize value from the Yext platform and serves as their primary post-sales advocate. The role works cross-functionally with sales, product, support, and GTM teams to influence product direction, drive customer satisfaction, and support renewal and growth outcomes.

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Required Skills

Customer Success
Account Management
Relationship Building
Adoption
Product Expertise
Industry Insights
Upselling
Renewals
Risk Management
Technical Guidance

+6 more

Qualifications

BA/BS in Sales
BA/BS in Business
BA/BS in Marketing
BA/BS in Computer Science

About Yext

yext.com

Yext is a digital presence platform that helps multi-location brands manage and deliver accurate business information and content across search engines, maps, directories, and their own websites. Its core offerings include a Knowledge Graph, Listings management, Pages, Reviews, Search/Answers, and tools for content delivery, local listing sync, reputation management, and analytics. Yext centralizes structured business data, syncs it to partner networks, and surfaces AI-driven answers on site search and third-party platforms to boost discovery and customer engagement. Companies choose Yext for its integrations, global scale, developer-friendly APIs, and industry-focused solutions for marketing, support, commerce, and workplace needs.