Senior Customer Success Manager - West

BigID(14 days ago)

RemoteFull TimeSenior$130,000 - $155,000Customer Success

About this role

BigID, an innovative technology startup specializing in data security, compliance, privacy, and AI data management, is seeking a Senior Customer Success Manager to help build and nurture relationships with enterprise clients in the West region. The role focuses on driving value, retention, and growth for customers by promoting best practices, deploying engagement models, and understanding their needs. It offers a chance to work in a fast-paced, people-centric environment that values innovation and collaboration.

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Required Skills

Customer Success
Data Governance
Cloud Data
Data Security
Relationship Management
Risk Mitigation
Big Data
Data Privacy
Enterprise Account
Strategic Planning

Qualifications

BS/BA degree

About BigID

bigid.com

BigID is a data intelligence platform that helps enterprises discover, inventory, and understand personal and sensitive data across on‑premises and cloud systems to enable data‑centric security, privacy, compliance, AI risk management, and governance. The platform applies automated discovery, classification, and analytics to map data lineage, find exposed or high‑risk data (including PII), and prioritize remediation. It also automates privacy workflows and integrates with existing data sources and security tools so privacy officers, security teams, and data governance programs can operationalize controls and reduce risk.

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