Senior Customer Success Manager
Genesys
About this role
Genesys is hiring a Customer Success Manager to build long-term relationships with customers using the Genesys Cloud AI-powered experience orchestration platform. The role focuses on advising customers on their customer experience vision and helping them realize business outcomes through ongoing partnership and advocacy. This position operates in a global, collaborative environment supporting customer loyalty, retention, and growth.
Skills
Qualifications
About Genesys
genesys.comGenesys is a customer experience and contact center technology company that provides cloud-based and on-premises solutions for customer engagement, call center operations, and AI-powered experience orchestration.
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About Genesys
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Genesys.
Salary
$135k – $181k
per year