Senior Customer Success Manager
Forter(18 days ago)
About this role
The Senior Customer Success Manager at Forter is part of the Customer Success department supporting clients who use Forter’s fraud prevention decision engine. The role centers on being a strategic partner to customers and representing customer needs internally to influence product and company direction. This position is based at a fast-growing software company operating in the eCommerce and payments space and follows a hybrid work model.
Required Skills
- Customer Success
- Account Management
- Renewals
- Upselling
- Stakeholder Management
- Training
- Enablement
- Business Reviews
- Product Feedback
- Data Management
+2 more
About Forter
forter.comWP Rocket is a premium WordPress performance plugin that speeds up websites with page caching, cache preloading, file minification/concatenation, deferred JavaScript, and lazy-loading of images and iframes. It also offers database cleanup, CDN and DNS prefetching support, heartbeat control, and integrations for e‑commerce, popular themes, and hosting environments. Built for quick setup by non‑technical users while exposing advanced options for developers, WP Rocket focuses on improving user experience, SEO, and server efficiency by reducing page load times.
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