Senior Customer Success Manager
Forter
About this role
The Senior Customer Success Manager at Forter is part of the Customer Success department supporting clients who use Forter’s fraud prevention decision engine. The role centers on being a strategic partner to customers and representing customer needs internally to influence product and company direction. This position is based at a fast-growing software company operating in the eCommerce and payments space and follows a hybrid work model.
Skills
About Forter
forter.comForter is a fraud prevention and identity intelligence company for e-commerce and digital commerce businesses. Its platform helps merchants detect fraud, prevent account abuse, and make real-time trust decisions across transactions and customer interactions.
Recent company news
PR NewswireForter is Named to the 2025 Forbes Cloud 100 for Fifth Consecutive Year
Sep 3, 2025
CNBCAI shopping comes with its own perils this Black Friday
Nov 28, 2025
CTechAI agents are going to revolutionize e-commerce, but what about the fraud?
Sep 18, 2025
CFO DiveForter taps new CFO, CPO ahead of growth push
Mar 28, 2025
PR NewswireForter Honors Wayfair, Priceline and EG America with Inaugural IMPACT Awards, Celebrating Global Brands Shaping the Future of Digital Commerce
Nov 4, 2025
About Forter
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Forter.
Salary
$132k – $177k
per year