Senior Customer Success Manager
Druva(14 days ago)
About this role
The Technical Customer Success Manager at Druva ensures the success of the company’s largest enterprise customers by managing post-sale experiences, driving product adoption, and maximizing customer value. The role requires deep product knowledge of Druva’s Data Security Cloud, strong relationship-building, and cross-functional collaboration to support retention and growth across a large account portfolio.
Required Skills
- Relationship Building
- Technical Acumen
- Project Management
- Account Planning
- Customer Advocacy
- Stakeholder Management
- Salesforce
- GainSight
- Backup Restore
- Communication
+2 more
Qualifications
- Bachelor's Degree
- MBA
About Druva
druva.comDruva is a cloud-native, fully managed SaaS platform—branded as the Data Security Cloud—that delivers enterprise backup, recovery, and comprehensive data security. It unifies data protection, cyber response, and rapid ransomware recovery across endpoints, cloud apps, and data centers, and leverages AI to speed detection, investigation, and recovery. Organizations adopt Druva for a scalable, globally managed alternative to on‑prem infrastructure that simplifies operations and strengthens cyber resilience.
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