Senior Customer Success Manager
Druva
About this role
The Technical Customer Success Manager at Druva ensures the success of the company’s largest enterprise customers by managing post-sale experiences, driving product adoption, and maximizing customer value. The role requires deep product knowledge of Druva’s Data Security Cloud, strong relationship-building, and cross-functional collaboration to support retention and growth across a large account portfolio.
Skills
Qualifications
About Druva
druva.comDruva is a cloud-native, fully managed SaaS platform—branded as the Data Security Cloud—that delivers enterprise backup, recovery, and comprehensive data security. It unifies data protection, cyber response, and rapid ransomware recovery across endpoints, cloud apps, and data centers, and leverages AI to speed detection, investigation, and recovery. Organizations adopt Druva for a scalable, globally managed alternative to on‑prem infrastructure that simplifies operations and strengthens cyber resilience.
Recent company news
SiliconANGLEDruva introduces AI agents to streamline workload recovery and incident response
Aug 19, 2025
Business WireDruva Introduces Industry's First AI Agents to Simplify Cyber Resilience
Aug 19, 2025
BetaNewsDruva launches new AI agents to help boost cyber resilience
Aug 19, 2025
SiliconANGLEDruva launches Dru MetaGraph and new AI agents to unlock backup metadata intelligence
Sep 17, 2025
Caisse de dépôt et placement du QuébecDruva: A bold, innovative history
May 10, 2022
About Druva
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Druva.
Salary
$105k – $147k
per year