Enterprise Customer Success Specialist
Lightspeed DMS(11 days ago)
About this role
An Enterprise Customer Success Specialist at Lightspeed manages post-sale relationships for the company’s largest and most complex dealership customers. The role focuses on ensuring strong adoption, long-term retention, and measurable customer value while serving as the primary contact for executive stakeholders. It is a high-visibility, strategic position that aligns customer needs with Lightspeed’s products and services.
Required Skills
- Account Management
- Executive Engagement
- Product Adoption
- Customer Success
- Strategic Planning
- Cross-Functional Collaboration
- Customer Advocacy
- Renewals
- Relationship Building
- Presentation
+2 more
Qualifications
- Customer Success Certification
- Account Management Certification
About Lightspeed DMS
lightspeeddms.comLightspeed DMS is a dealer management system offering POS and CRM software tailored for RV, marine, trailer, golf, powersports, and outdoor equipment dealerships. Its platform centralizes inventory management, service ticketing, and customer relationship tools to streamline dealership workflows. Designed to improve operational efficiency and profitability, Lightspeed helps dealers manage sales, parts, service, and customer data from a single, industry-focused solution.
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