Senior Customer Success Manager
Druva(4 days ago)
About this role
Druva is seeking a Customer Success Manager to ensure the successful adoption and satisfaction of their mid-market and SMB customers. The role involves managing customer relationships, understanding their needs, and working with internal teams to facilitate growth and retention in the cloud-based data security solutions sector.
Required Skills
- Account Management
- Customer Relationship
- SaaS
- Cloud Computing
- Project Management
- Virtualization
- Linux
- Salesforce
- Gainsight
- Data Security
Qualifications
- Bachelor’s degree
- 5+ years of experience in a Customer Success role
About Druva
druva.comDruva is a cloud-native, fully managed SaaS platform—branded as the Data Security Cloud—that delivers enterprise backup, recovery, and comprehensive data security. It unifies data protection, cyber response, and rapid ransomware recovery across endpoints, cloud apps, and data centers, and leverages AI to speed detection, investigation, and recovery. Organizations adopt Druva for a scalable, globally managed alternative to on‑prem infrastructure that simplifies operations and strengthens cyber resilience.
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