Fundraise Up

Senior Customer Success Manager

Fundraise Up(23 hours ago)

RemoteFull TimeSenior$140,000 - $160,000Customer Success
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About this role

Fundraise Up is seeking a Senior Customer Success Manager to foster relationships with top nonprofits, ensuring they leverage the platform for fundraising success. The role involves driving customer retention, growth strategies, and collaborating with key stakeholders, including C-suite executives.

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Required Skills

  • Customer Success
  • SaaS
  • CRM
  • Analytics
  • Communication
  • Relationship Management
  • Strategic Planning
  • Product Feedback
  • Account Management
  • Data Management
Fundraise Up

About Fundraise Up

fundraiseup.com

Fundraise Up is an online fundraising platform for nonprofits that modernizes how organizations acquire donors and collect gifts. It helps increase donation revenue using AI-powered conversion optimization, customizable donation experiences, and turnkey payment methods, while supporting recurring gifts, donor analytics, and testing. The platform focuses on easy implementation and integrations with nonprofit tools to improve donor conversion and lifetime value.

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