Senior Customer Support Specialist
Dream Games(4 years ago)
About this role
A Senior Customer Support Specialist at Dream Games will help shape the end-to-end customer experience using user insights and contribute to cross-functional improvements in the product. The role is based in Istanbul and offers an opportunity to impact a fast-growing games company. Team members have chances to influence the final product and collaborate closely with other teams.
Required Skills
- Email Support
- Chat Support
- Excel
- Troubleshooting
- Time Management
- Customer Ownership
- Data Analysis
- Teamwork
- English
- Game Knowledge
About Dream Games
dreamgames.comDream Games is a mobile gaming studio that builds high‑quality, character‑driven puzzle games with immersive gameplay and vibrant worlds. Headquartered in Istanbul with an office in London, its titles reach millions of players worldwide. The company emphasizes polished production, live‑ops and community engagement, and promotes a creative culture with ongoing career opportunities across development, art, and operations.
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