Senior Director, Contact Center
Onbe
About this role
Onbe is hiring a Senior Director of Contact Center to lead global contact center transformation and operational excellence. The role centers on modernizing customer support through automation and AI while ensuring strong performance from outsourced partners and internal teams. This is a strategic leadership position within a fast-growing fintech focused on improving customer experience and cost efficiency at scale.
Skills
Qualifications
About Onbe
onbe.comOnbe is a digital disbursement and payout platform that helps businesses, governments, and platforms deliver mass payments, rewards, benefits, and incentives to recipients via virtual and physical prepaid cards, bank transfers, and digital wallets. Its solution combines turnkey card issuing, global rails, compliance and fraud controls, and developer-friendly APIs to automate and scale distributions. Onbe positions itself as a secure, customizable partner for enterprises seeking better recipient experiences, traceability, and operational efficiency.
Recent company news
Business WireOnbe Appoints Kevin Ryan as Chief Financial Officer
Jan 5, 2026
Business WireOnbe Named Among the Best Places to Work in the U.S.
Jan 9, 2026
FinTech FuturesUS fintech Onbe names Sayid Shabeer as new chief product officer
Mar 26, 2025
Business WireOnbe Appoints Bryan Haynes as Chief Sales Officer
Sep 8, 2025
Payments DiveOnbe taps Janakiraman to replace Spottiswood as CEO
Jul 16, 2021
About Onbe
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Onbe.
Salary
$185k – $195k
per year
More jobs at Onbe
Similar Jobs
Director, Contact Center Sales GSP
RingCentral
Executive Director of Enterprise AI & Automation
MGM Resorts International
Associate Director of Contact Center
Compass Health Center
Director, Care Concierge
Zelis
IN_Manager_ Contact center modernization__GCC_Advisory_Bangalore
PwC
IN-Senior Manager_Agentic contact center GTM_GCC_Advisory_Bangalore
PwC