Senior Director, Customer Success & Delivery
Armada
About this role
A Senior Director of Customer Success & Delivery for Americas & US Federal leads Armada’s post-sales organization, ensuring successful deployment, operational excellence, and long-term customer value realization across complex enterprise and federal environments.
Skills
Qualifications
About Armada
armadausa.comArmada Ltd is a Columbus, Ohio–based security and consulting firm specializing in risk and threat assessment, emergency management, and tactical security planning. They deliver protective services, investigations, training, and operational/policy consulting for corporate, military, government, university, school, and agency clients, including homeland security support. Armada focuses on tailored prevention, response, and continuity solutions that combine practical tactics, planning, and training to mitigate threats and strengthen organizational resilience.
Recent company news
FreightWavesArmada will bring its two subsidiary 3PL companies under one banner
Sep 4, 2025
The Business JournalsArmada names new CEO as company integrates brands
Sep 3, 2025
Bloomberg.comFounders Fund, Microsoft-Backed Armada Raises $131 Million For AI Data Centers
Jul 24, 2025
safety4seaWatch: Company completes armada of smart vessels
Dec 16, 2025
Business WireArmada Sunset Holdings Announces Strategic Integration of Brands: Chris O’Brien to Become New CEO
Sep 3, 2025
About Armada
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Armada.
Salary
$231k – $288k
per year
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