Senior Director, Customer Success

Veza Technologies, Inc. (1 month ago)

HybridFull TimeDirector$215,000 - $290,000Customer Success

About this role

The Senior Director of Customer Success at Veza will own and evolve the post-sales customer experience, ensuring customers achieve measurable value across onboarding, adoption, and operationalization. This role leads and scales the Customer Success organization in a fast-moving, growth-stage environment and acts as a key voice of the customer internally. The leader will partner closely with Sales, Product, Engineering, and Support to drive renewals, retention, and expansion while establishing success criteria and customer health metrics.

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Required Skills

Customer Journey
Onboarding
Adoption
Renewal
Expansion
Retention
Value Realization
Team Leadership
Coaching
Hiring

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About Veza Technologies, Inc.

veza.com

Veza is an identity security company whose platform helps organizations understand, manage, and control who can — and should — take what actions on their data. It provides visibility into access relationships across cloud, SaaS, and data stores, identifies risky or excessive privileges, and helps enforce least-privilege policies. Security, compliance, and engineering teams use Veza to centralize identity-aware access insights, automate access reviews and remediation, and reduce data-exposure risk across hybrid environments.