Senior Director, Product Management (Direct-to-Consumer)
Transcarent
About this role
The Senior Director, Product Management — Direct-to-Consumer is the strategic owner of Transcarent’s consumer product vision and product-led growth strategy, accountable for shaping the DTC business and ensuring alignment with company objectives and financial goals. This executive will define long-term roadmaps, establish growth frameworks and experimentation systems, and partner with Marketing, Data, Engineering, Clinical, Finance, and Executive Leadership to drive coordinated growth outcomes. The role includes leading and scaling a high-performing product team to deliver personalized, AI-enabled consumer experiences across the product lifecycle.
Skills
About Transcarent
transcarent.comTranscarent is a consumer‑facing digital health platform that provides a single, connected experience for navigation, virtual care, pharmacy and specialty services. It coordinates end‑to‑end care — from WayFinding™ and pharmacy care to surgery, weight and cancer care — and integrates second‑opinion and care‑navigation tools like 2nd.MD and Just Ask Transcarent™. The company partners with employers, health plans, consultants, government entities and labor unions to deliver benefits and care coordination that simplify access, lower costs, and improve outcomes. Members engage via digital channels and the Transcarent Experience Store to find, schedule and manage their care.
Recent company news
Employers weigh direct contracting vendors as cost solution
2 weeks ago
Transcarent builds out agentic AI features for benefits navigation, clinical guidance
Jan 6, 2026
14. Transcarent
Jun 10, 2025
Transcarent Appoints Erica Palsis as Chief Legal Officer
Oct 20, 2025
Q&A: Glen Tullman discusses tech adoption as millions lose coverage, Part 2
1 month ago
About Transcarent
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Transcarent.
Salary
$230k – $250k
per year
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