Senior Director, Technical Success

Coveo(4 days ago)

HybridFull TimeSenior$200,000 - $250,000Customer Success

About this role

Coveo is seeking a visionary Senior Director of Technical Success to establish and lead a new technical organization focused on AI adoption in enterprise customers. The role requires building scalable technical engagement and delivery teams, setting standards, and serving as a senior technical authority to ensure successful digital transformation for clients.

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Required Skills

Solution Architecture
Customer Success
Data Analysis
Technical Leadership
Enterprise Software
AI Platforms
Cloud Platforms
System Integration
Technical Strategy
Team Building

About Coveo

coveo.com

Coveo is an AI-driven relevance platform that delivers enterprise search, recommendations, and personalization to power more relevant digital experiences across websites, e‑commerce, and customer service. Its SaaS Relevance Cloud uses machine learning and analytics to optimize search results, surface personalized content and product recommendations, and extract actionable insights from customer interactions. Coveo provides APIs, connectors, and integrations with CRM, CMS, and commerce systems to embed contextual search and recommendations across channels. Organizations use Coveo to boost conversions, improve self‑service, and reduce support costs by delivering timely, personalized results.

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