Director Customer Success Engineering

Redpanda Data(9 days ago)

RemoteFull TimeSenior$250,000 - $250,000Customer Success / Engineering

About this role

Redpanda is seeking an experienced engineering leader to develop and grow its Customer Success Engineering team, focusing on ensuring customer adoption and success with the streaming data platform. The role emphasizes team development, operational processes, and creating scalable customer enablement resources.

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Required Skills

Solution Architecture
Pre-Sales
Distributed Systems
Cloud Infrastructure
Customer Success
Technical Leadership
Content Creation
Streaming Platforms
AI Infrastructure
Team Building

About Redpanda Data

redpanda.com

Redpanda is a high-performance streaming data platform and Agentic Data Plane built for real-time performance, AI innovation, and simplified operations. It is compatible with Kafka® APIs, offering a simpler, cost-efficient alternative that eliminates much of Kafka’s operational complexity while delivering low-latency streaming and event processing. Redpanda emphasizes developer experience with Kafka-compatible APIs, open-source components, and tooling for easier deployment, operations, and observability. Teams use it to power real-time analytics, event-driven systems, and AI pipelines.

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