Senior Dynamics 365 CE Contact Center Specialist
KPMG
About this role
A Specialist in Dynamics 365 Contact Center at KPMG focuses on designing omnichannel solutions to enhance customer service interactions within the Microsoft ecosystem. The role involves working on modernizing contact centers with Dynamics 365 Customer Service and Omnichannel, leveraging technical expertise and domain knowledge.
Skills
Qualifications
About KPMG
kpmg.comKPMG International is a global network of professional services firms that provides audit, tax and advisory services to businesses, governments and not‑for‑profits. Its member firms deliver industry‑focused capabilities including financial audit and assurance, tax and legal services, deal advisory, risk and regulatory compliance, and digital transformation and cybersecurity consulting. KPMG helps clients manage risk, improve performance and navigate complex transactions, sustainability goals and technology-driven change. The network combines local market presence with international resources across more than 140 countries.
Recent company news
KPMGU.S. CEOs Sustain AI Investments and Pursue M&A Amidst Subdued Confidence in Growth Prospects of U.S. and Global Economy
6 days ago
KPMGAsset Management and Private Equity: KPMG 2025 Global CEO Outlook
16 hours ago
Fast CompanyKPMG offers staff ‘outsize’ cash prizes for AI innovation
5 days ago
KPMGBanking and Capital Markets
3 days ago
People Matters GlobalKPMG to offshore 200 executive assistant roles to the Philippines in cost-cutting move
9 hours ago
About KPMG
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for KPMG.
Salary
$4k – $6k
per year
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