Senior Enterprise Customer Success Manager
Signifyd(6 days ago)
About this role
A Senior Enterprise Customer Success Manager at Signifyd is responsible for partnering with large enterprise merchants to ensure they realize value from Signifyd’s fraud prevention and e-commerce platform. The role sits within the Enterprise Customer Success team and works closely with cross-functional partners to support long-term account outcomes. It focuses on strategic account stewardship and aligning platform capabilities with customer business objectives.
Required Skills
- Customer Success
- Account Management
- Project Management
- Cross-Functional
- Onboarding
- Renewals
- Salesforce
- JIRA
- Excel
- G-Suite
+8 more
About Signifyd
signifyd.comSignifyd is an ecommerce fraud protection and prevention platform for retailers. It helps online businesses approve more legitimate orders, prevent fraud and abuse, and grow with confidence—its decisions are 100% financially backed. Signifyd emphasizes putting customer experience at the heart of operations to strike the right balance between conversion and fraud prevention through data-driven decisioning and integrations.
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