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Senior Fullstack Software Engineer - AI Copilot at Zendesk - ApplyBlast

Senior Fullstack Software Engineer - AI Copilot

Zendesk

4 months ago

3.7 on Glassdoor

Portugal

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Fullstack Engineer at Zendesk leads the design, implementation, and delivery of AI Copilot features that empower customer service agents. The role involves building React and TypeScript-based user interfaces alongside scalable Ruby backend services to enhance customer interactions. This position requires overseeing technical architecture, mentoring junior engineers, and collaborating across product, design, and machine learning teams.

Responsibilities

Own full-stack feature delivery from technical design to production release
Build performant and accessible React user interfaces for AI-powered interactions
Develop scalable Ruby backend services with robust API integration
Drive adoption of Zendesk design system and maintain component libraries
Mentor junior engineers through code reviews and knowledge-sharing sessions

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.