Senior Help Desk SME (IMDS SME)
Zigabyte
About this role
The Field Assistance Services (FAS) team provides 24/7 help desk support for Air Force systems at Gunter AFB. The role involves troubleshooting, technical support, and documentation for a variety of technical issues to assist field users worldwide.
Skills
About Zigabyte
zigabyte.comZigabyte Corporation is an IT and cyber security firm that provides technical solutions to solve complex problems and create sustained value for businesses. The company offers enterprise IT services, security protections, and consulting delivered by experienced professionals using proven, cutting‑edge technologies. Based in Sanford, NC, Zigabyte positions itself as a trusted partner for organizations seeking managed technology and security expertise, backed by positive customer ratings.
About Zigabyte
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zigabyte.
Salary
$112k – $152k
per year