Senior Help Desk Technician II

Contact Government Services, LLC

7 days ago

Miami, FL

Onsite

Full Time

Senior

0 applicants

Apply to 100+ jobs

About this role

A Senior Help Desk Technician II provides Level 1 and 2 support services to end users, including senior management, attorneys, and support staff, supporting a variety of hardware and software systems within a government office environment. The role involves troubleshooting, user training, documentation, and supporting conference and training room setups, contributing to government technology modernization efforts.

Skills

About Contact Government Services, LLC

cgsfederal.com

Industry

Consulting

Contact Government Services (CGS) is a government-focused consulting and technology services firm that helps federal agencies simplify and enhance operations by optimizing human, technical, and financial resources. Their team of technologists, consultants, and project managers partners with agencies to understand needs, identify opportunities for innovation, and deliver customized solutions. CGS provides services such as program and project management, IT modernization, and resource optimization to improve efficiency, compliance, and mission outcomes. They emphasize tailored engagements and measurable results to advance government performance.