Senior IDS Telephony and IVR Services Officer
Flinders University(12 days ago)
About this role
The role involves managing and supporting telephony and IVR technologies within a university setting, focusing on operational ownership, continuous improvement, and customer service. It offers an opportunity for a senior voice specialist to contribute to a cloud transition and enhance telecommunication services, working across diverse teams and environments.
Required Skills
- Cisco
- UCCX
- Webex Calling
- IVR
- Telephony
- Customer Service
- Operational Management
- Cloud Transition
- Voice Systems
- Agile Methodologies
About Flinders University
flinders.edu.auFlinders is a leading international university in Australia with a record of excellence and innovation in teaching
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