Balto
The Senior Implementation Manager leads complex customer implementations from kickoff through go-live, aligning stakeholders and ensuring effective technology configuration to achieve desired business outcomes. This senior individual contributor role requires moving confidently between business priorities, technical decisions, and hands-on project execution. The position involves managing multiple concurrent projects, guiding integrations, and troubleshooting technical challenges to deliver successful deployments.
Balto is the #1 Contact Center AI software. Explore agent assist, automated QA, business insights, coaching, call summarization, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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