NICE

Senior Machine Learning Engineer

NICE(1 month ago)

HybridFull TimeSenior$180,458 - $240,484 (estimated)Research
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About this role

This role is part of NiCE's research group developing and scaling AI-driven analytics for enterprise communications across speech, chat, email, and text. The position focuses on advancing speech recognition and NLP models and collaborating with business stakeholders to tailor and deliver AI solutions globally. The team applies cutting-edge research to productionize models and support multi-language environments for large contact-center customers.

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Required Skills

  • Speech Recognition
  • Deep Learning
  • Machine Learning
  • LLMs
  • Python
  • PyTorch
  • TensorFlow
  • Model Deployment
  • Statistical Analysis
  • NLP

+9 more

Qualifications

  • Advanced Degree in STEM
NICE

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.

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