Zendesk
Zendesk is seeking an experienced AI/ML engineer to advance their autonomous customer service agent platform. The role involves extending the iterative planning architecture, building RL training infrastructure for domain‑specialized models, hardening evaluation pipelines, and implementing enterprise‑scale guardrails for safe agent operation.
Headquarters
San Francisco, California, United States
Company Size
5001-10000 employees
Founded
2007
Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zendesk.
Zendesk didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
Zendesk Secures Key Industry Recognition as its AI-First Strategy Gains Momentum
20 hours ago