Senior Manager, Customer Experience
Restaurant Technologies(5 days ago)
About this role
A Senior Manager of Customer Experience is responsible for overseeing the daily operations and strategy of the Customer Care Center and Retention Team at Restaurant Technologies. The role focuses on delivering a high-quality customer experience that fosters retention, supports field operations, and protects revenue. The position involves leadership in performance management, data-driven decision making, and cross-department collaboration.
Required Skills
- CRM
- Salesforce
- Call Center Software
- Performance Management
- Data Analysis
- Leadership
- Customer Service
- Process Improvement
- Workforce Planning
- Technology Adoption
About Restaurant Technologies
rti-inc.comControl the kitchen chaos with our automated cooking oil delivery, recycling, & filtration systems. We have 41 depot locations across the US.
View more jobs at Restaurant Technologies →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Restaurant Technologies
Similar Jobs
Call Center Manager - Customer Support
ZOLL Medical Corporation(18 days ago)
Contact Center Retention Operational Chief
Millicom(10 days ago)
Customer Success Manager
Recharge(11 days ago)
Senior Customer Marketing Manager
Loopio(27 days ago)
Dialler Campaign Specialist
Astron Energy South Africa (Pty) Ltd(17 days ago)
Real Time Analyst
Thomson Reuters(3 days ago)