Senior Manager, Customer Success (Mid-Market & SMB) – US Shift
SeekOut
About this role
A Senior Manager, Customer Success (Mid‑Market & SMB) — US Shift at SeekOut is a senior customer‑facing leader based in Bengaluru responsible for the Mid‑Market and SMB segment. The role reports to the Global Head of Customer Experience and leads a team of Customer Success Managers while shaping program strategy, cross‑functional alignment, and operational rigor for the segment. It operates on US shift hours and partners with Sales, Product, Marketing, and GTM teams to drive the segment's objectives.
Skills
About SeekOut
seekout.comSeekOut is an agentic AI talent platform that helps companies find and hire qualified candidates faster — it’s trusted by 1,000+ organizations. The platform combines AI agents with expert recruiting tools to automate candidate discovery, sourcing, and outreach so teams can fill roles in days rather than weeks. SeekOut surfaces talent across diverse sources and skill sets, helping build pipelines, reduce time-to-hire, and support data-driven hiring decisions.
Recent company news
MadronaReinventing Recruiting: SeekOut’s Anoop Gupta on the Rise of Agentic AI
Apr 24, 2025
GeekWireTech Moves: Dating giants add Seattle tech vets to boards; SeekOut and Slalom name new leaders
Jun 6, 2025
The Business JournalsBellevue recruiting startup brings back former exec for C-level role
Jun 9, 2025
TechCrunchExclusive: SeekOut, a recruiting startup last valued at $1.2 billion, lays off 30% of its workforce
May 20, 2024
Josh BersinSeekOut Brings GPT4 To Recruiters. Eightfold Launches Copilots For HR.
Apr 4, 2023
About SeekOut
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for SeekOut.
Salary
$131k – $173k
per year