Civica

Senior Manager, Customer Support - Local Government

Civica(7 days ago)

Sydney, AustraliaOnsiteFull TimeSenior$101,809 - $138,990 (estimated)Customer Support
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About this role

The Senior Manager of Customer Support in Local Government oversees a support team, ensuring efficient service delivery and maintaining high customer satisfaction levels. The role involves strategic planning, team leadership, and coordination with government stakeholders.

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Required Skills

  • Team Leadership
  • Customer Service
  • Strategic Planning
  • Stakeholder Management
  • Public Sector
Civica

About Civica

civica.com

Civica is a global IT-based services partner specializing in digital solutions, software applications, and managed services tailored for the public sector. The company focuses on delivering innovative software to help various organizations streamline their operations and improve service delivery. With a commitment to enhancing efficiency and responsiveness, Civica aims to empower its clients through technology-driven solutions that address complex challenges in public service.

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