Senior Manager - Service Management (Cargo operations)
Accelya(1 month ago)
About this role
Accelya is a global software provider to the airline industry that delivers financial and commercial platforms to airlines worldwide. The Senior Manager – Service Management (Mumbai) is a senior IT service leader responsible for overseeing the company’s service performance and incident management function to ensure reliable operations and stakeholder alignment.
Required Skills
- Incident Management
- ITIL
- Problem Management
- Root Cause
- SLA Management
- Monitoring Tools
- Leadership
- Communication
- Automation
- Cloud
About Accelya
accelya.comTake control of your retailing journey with Accelya's open modular platform. Trusted by 200+ leading airlines worldwide.
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