Senior Manager, Workforce Management
Blink Health
About this role
The Senior Manager, Workforce Management will build and lead a lean WFM function supporting 500+ contact center and pharmacy agents, driving forecasting, planning, and scheduling to ensure service-level excellence. This role partners across Operations, HR, Finance, Product, and Engineering to scale WFM systems and deliver actionable insights to senior leadership. The position is focused on enabling efficient growth and a best-in-class patient experience within a fast-paced, high-growth healthcare technology company.
Skills
Qualifications
About Blink Health
blinkhealth.comBlink Health is a U.S. healthcare technology company focused on prescription drug pricing and access. It operates a digital platform that lets consumers compare medication prices, pay online, and obtain prescriptions through partner pharmacies and telehealth services.
Recent company news
Blink Health Taking On Middle Men To Democratize Drug Prices
May 23, 2019
Blink Health looks to disrupt relentless rise of drug prices
Aug 7, 2016
Blink Health Wanted to Change the Way Drugs Are Sold. Then Things Got Messy
Apr 4, 2019
Up to 51% Off Lilly Insulin Through Blink Health
May 3, 2024
A startup just raised another $90 million to help people save money on prescriptions
Apr 12, 2017
About Blink Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Blink Health.
Salary
$92k – $122k
per year