Workforce Management Scheduling Team Lead
Gusto, Inc.
About this role
The Workforce Scheduling / Intraday Team Lead at Gusto is a Workforce Management subject-matter expert responsible for scaling and optimizing multi–line-of-business contact center scheduling. The role provides strategic leadership influence—owning scheduling processes, governance, and documentation—while partnering across WFM analytics, operations, HR/training, and vendors to support growth and service-level goals.
Skills
About Gusto, Inc.
gusto.comGusto is a cloud-based people platform that helps small and midsize businesses run payroll, manage benefits, and handle HR and compliance. Its product suite includes automated payroll and tax filing, contractor payments, employee onboarding and time tracking, plus benefits administration (health insurance, 401(k), etc.) and self-service tools for employees. Companies choose Gusto for its integrated, user-friendly experience, compliance automation, and broad integrations with accounting and productivity tools. Founded as ZenPayroll and later rebranded to Gusto, the company focuses on simplifying people operations for growing businesses.
Recent company news
Los Angeles TimesDina Segal
Nov 14, 2025
azcentral.com and The Arizona RepublicKyrsten Sinema pours campaign money into ASU, veterans groups, payroll
Apr 15, 2025
plansponsorState Auto-IRA Programs Push Small Employers to Adopt 401(k) Plans
Dec 8, 2023
The Business Journals47% of new businesses are started by women. Men still get the capital.
Mar 31, 2023
Los Angeles Business JournalCorpNet Knows How To File
May 17, 2024
About Gusto, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gusto, Inc..
Salary
$105k – $156k
per year