Senior Member Technical
Broadridge Financial Solutions(1 month ago)
About this role
At Broadridge, the role focuses on managing service level agreements to ensure client satisfaction with company services. This involves overseeing project management, issue resolution, service metrics tracking, and budget management while striving for efficient and cost-effective processes. The position emphasizes the importance of customer feedback to enhance service quality and involves substantial interaction with employees across delivery processes.
Required Skills
- Project Management
- Service Delivery
- Customer Satisfaction
- Budget Management
About Broadridge Financial Solutions
broadridge.comBroadridge, a global technology leader with solutions that power investing, governance, and communications for clients and the financial industry.
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