Senior Netsuite Billing Operations Associate
Rockbot
About this role
A billing-focused role providing high-level, white-glove account support to Rockbot’s customers within a fast-paced software/SaaS environment. The position sits on a cross-functional, technology-focused team that supports the company’s omnichannel media platform and contributes to improving processes and customer experience. The role requires strong technical aptitude, attention to detail, and a customer-first mindset.
Skills
About Rockbot
rockbot.comRockbot provides licensed background music and visual content solutions for brick-and-mortar businesses. Their cloud-based platform lets operators stream curated playlists, schedule music and announcements, manage zones and devices, and display on‑screen messaging or digital signage. Rockbot handles licensing and offers remote management, analytics, and integrations to keep venues compliant and consistent across locations. Typical customers include restaurants, bars, retailers, gyms, and other multi‑location businesses.
Recent company news
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1 month ago
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May 16, 2024
Oakland NorthOakland company rolls out Rockbot, a social jukebox app for deejaying in-store music
Jan 2, 2013
About Rockbot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rockbot.
Salary
$90k – $110k
per year