Senior Operations Manager
Probe Group(18 days ago)
HybridFull TimeSenior$115,826 - $155,781 (estimated)
Apply NowAbout this role
A Senior Operations Manager at Probe Group oversees multiple lines of business and manages teams of managers and staff to improve operational performance, efficiency, and profitability. The role involves strategic planning, client relationship management, and ensuring operational excellence across contact center and outsourcing services.
Required Skills
- Leadership
- Operations Management
- Call Center
- Client Relationship
- Team Management
- Process Improvement
- Quality Assurance
- Outsourcing
- Business Continuity
- Performance Management
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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