Senior Product Manager – Loyalty & Retention

Credit Genie(1 month ago)

New York, NYOnsiteFull TimeSenior$200,000 - $250,000Product

About this role

As a Senior Product Manager – Loyalty & Retention at Credit Genie, you will be responsible for defining and executing strategies to enhance customer engagement and retention across the product lifecycle. Your role involves leading initiatives aimed at activation, re-engagement, and loyalty through data-driven experimentation and lifecycle messaging, while collaborating with various teams including Design, Engineering, and Growth/CRM. You will use segmentation and cohort analysis to tailor experiences for diverse customer profiles, ensuring regulatory compliance and building trust. With over 7 years of experience in product management focused on consumer product growth, you will leverage your expertise to drive measurable retention outcomes in a mobile fintech environment.

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Required Skills

Product Management
Customer Engagement
Lifecycle Strategy
Retention Programs
Data Analysis
Experimentation
Cohort Analysis
Cross-Functional Collaboration
Risk Compliance
Customer Empathy

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About Credit Genie

www.creditgenie.com

Credit Genie is a financial technology company that provides a mobile app designed to offer cash advances, termed "Cash Boosts," to users in need of quick financial relief. With no interest rates, credit checks, or late fees, users can access up to $150 instantly, making it a convenient solution for those facing unexpected expenses. The app also features a money management tool that helps users track spending and manage their finances effectively. Founded to assist individuals in bridging the gap until their next payday, Credit Genie stands out for its commitment to user-friendly services and exceptional security measures.