Senior Product Support Specialist

Zenoti(12 days ago)

Brisbane, Queensland, AustraliaOnsiteFull TimeMedior$92,220 - $123,832 (estimated)Support

About this role

Zenoti is a cloud-based software provider for the beauty and wellness industry, offering comprehensive solutions to manage business operations. The company serves thousands of clients worldwide and is recognized for its growth and innovative approach.

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Required Skills

Customer Service
Troubleshooting
CRM
POS
Technical Support
Product Knowledge
Communication
Problem Solving
Documentation
Customer Advocacy

About Zenoti

zenoti.com

Zenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.

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