Senior Renewal Manager | Housing
EliseAI(1 month ago)
About this role
The Senior Renewal Manager at EliseAI is responsible for managing the end-to-end customer renewal process, including forecasting, negotiation, and process design to secure multi-year revenue and uncover upsell opportunities. This role requires collaboration with C-level and director-level stakeholders, while also working cross-functionally with sales, finance, and legal teams to ensure on-time renewals and maintain contract value. The position involves maintaining a real-time pipeline visibility, serving as the voice of the customer to product teams, and refining the renewal strategy to drive consistent retention and revenue growth.
Required Skills
- Customer Renewals
- Forecasting
- Negotiation
- Process Design
- Expansion Discovery
- Stakeholder Management
- High-Volume Management
- Retention Targets
- Upsell Opportunities
- Cross-Sell Opportunities
+19 more
About EliseAI
www.eliseai.comEliseAI is an innovative AI platform dedicated to revolutionizing operations in property management and healthcare. By utilizing advanced automation and conversational AI technologies, EliseAI enhances communication, streamlines workflows, and improves overall operational efficiency for organizations. Their solutions cater to a variety of needs, including leasing management, maintenance requests, and patient communication, providing 24/7 support and personalized interactions. Trusted by numerous industry leaders, EliseAI aims to create significant improvements in how housing and healthcare services are delivered.