Senior Service Desk Engineer
Guidehouse(1 month ago)
About this role
An IT User Support position within Guidehouse’s India-based User Support team that is part of the company’s global service desk. The role operates within the firm’s IT organization and aligns with Guidehouse’s governance and security practices to support enterprise users across regions.
Required Skills
- Helpdesk Support
- Technical Support
- Troubleshooting
- Ticketing Tools
- ServiceNow
- ITIL
- Information Security
- Documentation
- Communication
- Shift Work
About Guidehouse
guidehouse.comGuidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.
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