Senior Software Engineer, Backend (AI Agent)
Cresta(12 hours ago)
About this role
Cresta is seeking a Senior Software Engineer to design and maintain scalable backend architectures supporting AI agents. The role involves collaboration with cross-functional teams to ensure high-performance, reliable systems in cloud environments. It offers an opportunity to work on advanced AI technologies in a production setting.
Required Skills
- API Design
- Cloud Computing
- Kubernetes
- Docker
- SQL
- NoSQL
- gRPC
- REST
- Microservices
- Data Management
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
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