Forward Deployed Engineer (AI Agent) - Germany
Cresta(5 hours ago)
About this role
Cresta is seeking an AI Agent Engineer to develop and deploy cutting-edge AI agents that solve practical challenges in contact center environments. The role involves system integration, performance optimization, and working closely with customers and internal teams to refine AI solutions. It offers an opportunity to be at the forefront of AI application in enterprise settings, leveraging large language models and AI frameworks.
Required Skills
- Python
- Golang
- APIs
- Cloud
- AI Models
- Prompt Engineering
- System Integration
- DevOps
- Data Pipelines
- LLMs
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
View more jobs at Cresta →