Customer.io
Customer.io is seeking an experienced Backend Engineer to build and own the infrastructure powering their data-intensive marketing automation platform. The role involves designing fault-tolerant distributed systems in Go, managing petabytes of data, and ensuring high availability for millions of events per second. You will lead architectural decisions, optimize performance at scale, and mentor the team while leveraging AI tools for rapid prototyping.
Headquarters
Portland, Oregon, United States
Company Size
201-500 employees
Founded
2012
Customer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Customer.io.
26% above the average for this role
How Top SaaS Companies Drive 2-3x Better Campaign Performance Through Multi-Channel Personalization with Customer.io
Feb 7, 2025