Senior Software Engineer II

Talkdesk(7 months ago)

Eastern EuropeOnsiteFull TimeSenior$174,860 - $235,559 (estimated)AI Engineering

About this role

The Senior Software Engineer will join Talkdesk's AI engineering team to help build a cloud-based data foundation and AI agent platform for enterprise customer experience products. The role is part of a fast-growing, pre-IPO technology company focused on AI, big data, and LLM-driven solutions and requires staying current with industry advancements. The engineer will work closely with cross-functional teams to ensure alignment with the technical roadmap and product vision.

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Required Skills

Cloud Service
AI/ML
Prompt Engineering
Data Analysis
Unstructured Data
Pattern Mining
Business Intelligence
Data Transformation
Collaboration
Technical Design

+7 more

Qualifications

Bachelor's or Master's in Computer Science, Engineering, or Related Field

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.