Senior Solutions Engineer

Sentry(1 month ago)

HybridFull TimeSenior$157,402 - $208,858 (estimated)Sales

About this role

A Senior Solutions Engineer at Sentry is responsible for guiding large customers through the implementation and optimization of Sentry's performance and error monitoring tools. This role involves understanding customer pain points, translating them into actionable onboarding plans, and developing educational resources to enhance product adoption and developer productivity. Solutions Engineers also act as trusted advisors, providing workshop-level interactions and cross-functional feedback to improve Sentry's product offerings. Candidates should have extensive experience in solutions engineering or a related field, alongside proficiency in various programming languages.

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Required Skills

Customer Interaction
Pain Point Analysis
Implementation Planning
Best Practices Development
Educational Content Creation
Trusted Advisor
Workshop Facilitation
Cross-Functional Collaboration
Communication Skills
Problem Solving

+10 more

About Sentry

sentry.io

Sentry is a powerful application performance monitoring and error tracking platform designed for developers and software teams. It provides tools that help users identify, resolve errors more effectively, and learn continuously from their applications. Sentry enables teams to gain better visibility into their codebase, enhance the user experience, and accelerate their development processes. By leveraging Sentry, organizations can ensure higher software quality and improved operational performance.