Senior Specialist, Help Desk Support
Raymond James & Associates, Inc., Research Division
About this role
A Technical Support Specialist at Raymond James delivers front-line technical assistance to internal clients in a customer contact center environment, aiming for superior service and first-contact resolution across multiple communication channels. The position follows a hybrid work model with an initial onsite training period and supports the firm’s service quality and escalation processes.
Skills
Qualifications
About Raymond James & Associates, Inc., Research Division
rjcapitalmarkets.comN/A
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About Raymond James & Associates, Inc., Research Division
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Raymond James & Associates, Inc., Research Division.
Salary
$62k – $83k
per year
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